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Offboarding Scope


We agree the date for offboarding to occur with you, in writing (via a Service Request) at least thirty (30) days’ prior.

Then, to offboard the Advanced service to the Essentials service:

  • We disable the Advanced Tier Service modules.

  • We revoke access to the Cost Optimisation feature.

  • We delete all SoftwareOne stored configurations for Advanced service modules, except for backups–which will be retained in line with the Backup Software terms and conditions.


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