Offboarding Scope
We agree the date for offboarding to occur with you, in writing (via a Service Request) at least thirty (30) days’ prior.
Then, to offboard the Advanced service to the Essentials service:
We disable the Advanced Tier Service modules.
We revoke access to the Cost Optimisation feature.
We delete all SoftwareOne stored configurations for Advanced service modules, except for backups–which will be retained in line with the Backup Software terms and conditions.