Offboarding Scope

We agree the date for offboarding to occur with you, in writing (via a Service Request) at least thirty (30) days’ prior.

Then, to offboard the Advanced service to the Essentials service:

• We disable the Advanced Tier Service modules.

• We revoke access to the Cost Optimisation feature.

• We delete all SoftwareOne stored configurations for Advanced service modules, except for backups–which will be retained in line with the Backup Software terms and conditions.