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AWS Account Onboarding Process

During the presales phase your SoftwareOne AWS specialist will determine the best suitable account model for your organisation, either:

  • End Customer Account Model (ECAM), or

  • Service Provider Account Model (SPAM).

For more information, refer to AWS Account Resale Models - ECAM vs SPAM.

The AWS Account onboarding process is:

Step No.

Onboarding Steps

Owner

1

Creation of new master payer (incl. MFA) and setup of AWS Organizations.

SoftwareOne

2

Creation of new Linked Account(s).

SoftwareOne

3

Setup the ServiceNow support channel.

SoftwareOne

4

Deploy the configuration.

SoftwareOne

5

AWS Billing Conductor setup for Cost Explorer access

SoftwareOne

6

Answer Customer Satisfaction Survey.

Customer

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