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Service Hours in Cloud Managed Services

Feature

Availability

Flexible Licensing and Billing

Monday to Friday:
08:00–18:00, local
business hours

Incident & Service Request Management

24/7

Spend Management

24/7

Spend Anomaly Detection

24/7

Operations on Demand (Optional)

Monday to Friday:
08:00–18:00, local
business hours

Infrastructure Monitoring

24/7

Backup Management

24/7

Patch Management

24/7

Governance and Compliance

24/7

Cost Optimisation Recommendations

Monday to Friday:
08:00–18:00, local
business hours

Service Delivery Management

Monday to Friday:
08:00–18:00, local
business hours

Cost Optimisation Remediation

Monday to Friday:
08:00–18:00, local
business hours

Landing Zone Management

Monday to Friday:
08:00–18:00, local
business hours

Identity & Access Management

Monday to Friday:
08:00–18:00, local
business hours

Enhanced Security

24/7

Infrastructure as Code (IaC) Workload Management

24/7

Change Management

Monday to Friday:
08:00–18:00, local
business hours

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